Health Matters
8.8 million people struggle to contact GP in past month
News
Oct 20th, 2023

 

 
 

New ONS data out this morning shows the difficulty many patients are facing contacting their GP with a third (32%) of those who tried to get in touch with their family doctor over the past month facing a struggle to make contact.
 
With over 27 million people trying to contact their GP every month, it is the equivalent of around 8.8 million people having trouble when they try to access routine contact with a doctor for either themselves or a loved one.
 
The access issues feed into wider worries about the state of the NHS with 86% of people in the ONS’ research saying that it was an important issue facing the UK.
 
Brett Hill, Head of Health & Protection at leading independent consultancy Broadstone, commented: “Today’s data from the ONS demonstrates yet further evidence of the creaking state of the nation’s health service with millions of people every month facing difficulties getting an appointment with their GP.
 
“GP access is critical because it offers patients a quick way to diagnose and treat health issues before they worsen into longer-term illnesses that can threaten lives and livelihoods. If people are struggling to get appointments it means chronic illnesses could be left to fester ultimately driving longer-term health implications across the country.
 
“It is little surprise that we are seeing growing demand from employers for private medical options like digital GP services and regular health checks as an alternative to the 8am battle to get into the GP’s office. By doing so they can help employees quickly iden
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